About the Company

Catherine’s Automotive Repair Service has been a staple of the Atlanta automotive community since 2000. We operate on a foundation of total transparency. Our owner, Catherine Simpson, built this business to ensure every driver feels confident and respected.

We are a female-owned, independent shop that prioritizes people over profit. If you want to work in an environment that values honesty and technical excellence, you’ll find a home here.

Job Summary

We are looking for a personable and organized Automotive Service Advisor to serve as the face and voice of Catherine’s Auto Repair. You won't just be "selling service"—you will be a consultant for our clients, managing shop workflow and translating mechanical jargon into understandable advice.

Key Responsibilities

• Customer Consultation: Greet customers and document symptoms accurately.
• Service Coordination: Liaison between technicians and customers.
• Estimate Preparation: Create accurate estimates and prioritize safety-critical repairs.
• Parts Procurement: Source and order necessary parts to keep repairs moving.
• Final Delivery: Review final invoices and provide advice for future care.

Requirements & Qualifications

• At least 3 years of automotive customer-facing experience.
• Exceptional communication and empathy.
• Solid understanding of automotive systems (brakes, engines, tires).
• Comfortable with digital shop management software.
• A commitment to the "Catherine’s Way"—no unnecessary upselling.

Compensation & Perks

• Competitive base salary + performance incentives.
• No weekend work: Open Monday through Friday.
• Benefits: Health, Dental, Vision, PTO, and Flexible schedule.
• Employee discounts on parts and labor.